Privacy Policy

Introduction

At RedOak Simi Valley Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Project details and service requests
• Payment information for completed services
• Communications you send to us
• Property information related to your project

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide and deliver the concrete services you request
• Process your payments and send you invoices
• Communicate with you about your project, including scheduling and updates
• Send you estimates, quotes, and service information
• Respond to your questions and customer service requests
• Improve our services and customer experience
• Send you marketing communications if you have opted in
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We also retain information as required by law, such as for tax and accounting purposes. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: